On Tuesday 2nd February, the FSB held their Policy Conference ‘Small Business 2020: inspiring growth, innovation and ambition’. The day was hosted by Steph McGovern, leading BBC business presenter. The aim of the Conference was to come together and set the small business policy agenda for the future with key politicians, business leaders, policymakers and…
chartered trading standards institute / citizens advice / Consultations / Consumer Partnership / consumer protection / Consumer rights / Consumer Rights Bill / CTSI / Doorstep crime / House of Commons / Local Government / Media / Nuisance calls / Parliament / Phone scams / Political support / Scam protection / Scambusters / scams / Trading Standards
With two national reviews into trading standards due to report imminently, and several pieces of new legislation that will directly impact the service set to reach Royal Assent this year, 2016 is already set to be a busy one for the whole profession. At CTSI, the policy team continue in our endeavours to represent members’…
chartered trading standards institute / conservative conference / CTSI / Labour Conference / Scam protection / scams
How to tackle the scammers was the main talking point at CTSI’s fringe events during this year’s political party conferences. Our policy team gives a run down of proceedings. CTSI’s policy team joined forces with Age UK to take the message about the impact of scams – and the issue of dealing with them – to this year’s Labour…
Autumn is here and party conference season is upon us again. This year, the Chartered Trading Standards Institute (CTSI) will join forces with Age UK to deliver fringe events focusing on the issue of scams in a rapidly ageing population at both the Conservative and Labour Party conferences. With our first ever live and interactive…
Over 55s are being repeatedly contacted with cold-calls and emails offering fraudulent pension opportunities, new evidence from Citizens Advice reveals today. Four months after the pension reforms came into effect, figures from the consumer body find that two in five Citizens Advice pensions staff have seen people targeted repeatedly with pension scams. A further one…
Almost two years after a well known British general builders merchants was fined £14,000 for selling substandard, non compliant Personal Protective Equipment (PPE), the very real problem fake PPE poses to worker safety and health still exists. This case was the result of Trading Standards officers finding safety helmets failing impact tests, highlighting fake PPE…
A growing problem? As trading standards professionals will know only too well, older people are likely to be losing large amounts of money – and worse, facing potential health impacts – because they are targeted by scammers. Our recent report ‘Only the tip of the iceberg’ showed that over half (53%) of people aged 65+ believe…
Operation Liberal is the national intelligence unit for organised travelling criminality. The operation gathers intelligence on the many crime types committed by those criminals who travel in order to offend. These crime types include those committed on the doorstep including distraction burglary and rogue trading. The victims of these crime types tend to be older…
The audience at the CTSI annual conference in sunny Bournemouth heard stories of bravery and inspiration last week as eleven individuals were rewarded with a prestigious Hero Award. As one of the most popular events at the conference, the Hero Awards are a platform which recognises those who are helping vulnerable residents in the community…
On Tuesday 30 June, Motor Codes announced Crescent Motoring of Staffordshire as the winner of the UK Garage of the Year Award during the Auto Express Car of the Year Awards. Held in London, Crescent Motoring of Staffordshire received the award after being recognised as one of the most established vehicle Service, Repair and MOT…
Scams Awareness Month launched on 1 July 2015 and the first week of this year’s campaign is focusing on telephone scams. Citizens Advice have reported that one in three cold call scams are for fraudulent financial and professional services. The UK’s longest-established personal injury claims specialist, National Accident Helpline, is posting a warning to consumers…
World Anti-Counterfeiting Day on 24th June is being marked this year with a series of events across the globe and an awards presentation. Counterfeiting is a global problem that simultaneously attacks legitimate businesses, threatens the livelihoods of honest worker and contributes to the criminal profits of organised criminal gangs. The seemingly benign purchase of a…
