Contact Us

While it may seem like the Chartered Trading Standards Institute (CTSI) is the go-to body for consumer complaints, we’re actually a membership organisation. That means we support trading standards officers by providing educational and other services to our members. So if you have a complaint or concern about a business, please contact Citizens Advice.

Phone: 03454 04 05 06


Twitter: @CitizensAdvice

If you have a question for the CTSI press office, please contact us via on 01268 582214 or

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