Rented-property nightmares rectified thanks to TSI code
Fraudulent tenants, an inflated holding deposit and a lost security deposit sound like horror stories from the rented-property industry. However, these cases had happy endings thanks to Ombudsman Christopher Hamer from The Property Ombudsman (TPO), who independently reviewed and gave fair conciliation. TPO’s code of practice, which is part of Trading Standards Institute’s (TSI) Consumer…